CBA Consulting - services offered for Strategic IT

Details of Information Management Consulting Services from CBA Consulting title

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Strategic Information Technology Services:
Expertise - CBA Consulting’s Information Management consulting team extols the need for best practice through the use of methodologies like ITIL (IT Infrastructure Library) disciplines, and comprehensive technical knowledge of infrastructure and communications requirements. The breadth of experience incorporates hardware and software knowledge of infrastructure, database, applications, including comprehensive knowledge of real corporate integration requirements. This knowledge has been extended to include non-IT specific systems offering a much more rounded approach to service and asset management within organisations. Complete Solutions - The Strategic IT consultants offer tactical in addition to strategic services. This ensures delivery of complete solutions and recommendations, from concept to operational, giving organisations the confidence in the outcomes that we offer. Today business requirements necessitate that IT builds distributed and highly specialised IT capabilities, often at the expense of the development of mature processes across IT. We believe that Business today requires that their IT organisations begin to evolve their asset and service management practices – providing and articulating a predictable and valued level of service.
Skills and Tools - The breadth of experience of our consultants incorporates hardware and software, knowledge of infrastructure, database, applications, including comprehensive knowledge of corporate integration requirements. In addition the Information Management consultants have an excellent working knowledge of ITSM (IT Service Management) and ITAM (IT Asset Management) from Configuration Management to full ‘cradle to grave’ lifecycle management. Practical working knowledge of ITSM tools and implementation requirements complements our consultants’ skills within this specialist knowledge area.
Information Technology - systems and processes, infrastructure and configuration, software systems and applications, database structures and management, communications requirements, and the latest web and ASP applications. Service Management - including Service, Incident, Problem, Change, and Configuration Management, CMDB, SLA’s, Inventory and Asset details, Discovery tools, and Integration and connectivity to external systems. Asset Management - including Audit, Risk, Catalogue, Lease, Asset Management Plan, Software and Hardware release, Compliance, Contracts, Charge-backs, and Management Reporting. Full development and management of the CMDB and integration to external systems (like SAP or PeopleSoft) and Service Management applications. Our approach covers the full 'cradle to grave' lifecycle Asset Management processes. ITIL - capability across the full alignment of an organisation to the ITIL processes and implementation of ‘best practice’ across IT Service Management and IT Asset Management. (Information Technology Infrastructure Library) IT Governance - including alignment of IT strategy with the Business Strategy – including frameworks that address strategic alignment, performance measurement, risk management, value delivery, and resource management. Understanding of strategic value of various IT processes and how these are managed to deliver this value to the business and the business strategy. Programme Management, Strategic Communications, and Project Management including the establishment of a PMO and all processes associated. Strategic IT Consulting from CBA Consulting is very capable in managing complex IT projects from conception to completion, along with a full 'change' management process. We understand and have defined processes for managing the SDLC (Software Development LifeCycle). Business Technology Optimisation - Under HP's Management Software applications of ServiceCenter® and AssetCenter® along with Connect-IT® middleware integration software coupled with in-depth knowledge of Service Management and Asset Management sytems, processes, and best practice. We will always be ready to assist with the implementation of recommended processes and systems making it work for the organisation. Support and maintenance and assistance with implementations should this be required.
Tactical and Strategic - Our Information Technology consultants offer tactical advice in addition to strategic services. All our consultants combine knowledge and certifications with 'real world' practical experience of Information Technology departments including working knowledge of infrastructure, systems, and applications. Having this level of understanding means our advice is based on practical application and includes 'best practice for IT' along with processes that we know will work in practice. This ensures delivery of complete solutions and recommendations, from concept to operational, giving organisations the confidence in the outcomes we offer.

Specific Services Offered: Specific services offered by our IT consultants include;
Information Technology
Crystal reports development Strategic IT Review	SM and AM Application Development Process design and Requirements Analysis Lifecycle IT Asset Management strategies Developing an Asset Management plan and Audit capability Information Assurance and SecuritySystems Implementation of Service Management and Asset Management solutions Help Desk and Support of production environment

ITIL (IT Infrastructure Library) Version 3 Process mapping against ITIL methodologies Gap analysis and ITIL roadmap development ITIL Gap Analysis	Implementation to ITIL model Toolset evaluation CMDB development Creation of ITIL strategy
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Program Management, Operations & Support Needs Assessment Strategic Planning Compliance and Reporting Feasibility Assessment Facilities Management Risk Management		IT Governance Project Management Human Resources Management Workflow Optimisation Financial Analysis Administrative Support Strategic IT Review

CBA Consulting is a strategic consultancy which focuses on establishing valued relationships and partnerships with our clients to assist them in achieving their strategic goals. We assist with both the development and successful execution of strategy across these goals. We also aim to improve organisational effectiveness and efficiency in the work we undertake with our clients.

- - - - - - Email: information@CBA Consulting