Qualitative and Quantitative Research
A strategic overview of the workforce needs in the civil infrastructure industry, highlighting the sectors that warrant further exploration.
Outline
of Services Provided
- CBA Consulting was engaged to research the labour and skill shortages in the Civil Infrastructure Industry, both from a quantitative data / statistical forecasts perspective and from an industry stakeholder perspective.
This consultation project was specifically designed to provide a strategic overview of the workforce needs and gaps within these infrastructure industries. The consultation aspects of this project were also designed to highlight those areas that warrant further exploration in order to produce robust industry training plans for the individual sectors.
Business
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Government mandate, the desire for greater productivity in all sectors within New Zealand, and the tough economic climate are all driving forces for ensuring our client is constantly looking to improve and deliver exceptional quality services. The client organisation has a challenging role as the industries it covers are diverse with often very specific training needs.
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Solution
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The organisation engaged CBA Consulting consultants to consult with industry about the skills and training requirements of the industry in order to better meet their workforce development needs. Both quantitative and qualitative research was undertaken for this project. Quantitative data and statistical forecasts were sourced while the qualitative data was gathered through consultation with industry. Additional information was researched and referenced.
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Customer Profile  |
Industry Training Organisation - New Zealand |
The organisation is one of New Zealand’s Industry Training Organisations (ITOs), representing an industry with approximately 32,000 people. ITOs develop and arrange workplace training for the industry that they represent at certificate and diploma levels. They provide advice on industry training and can tailor training packages to suit company needs.
Industry Training Organisations (ITOs) are recognised by the Associate Minister of Education (Tertiary Education) under the Industry Training Act 1992. They are established by particular industries and are responsible for:
- setting national skill standards for their industry
- providing information and advice to trainees and their employers
- arranging for the delivery of on and off-job training (including developing training packages for employers)
- arranging for the assessment of trainees and
- arranging the monitoring of quality training.
Link to a list of recognised Industry Training Organisations. |
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Customer testimonial 
"This research provided the level of analysis and understanding of labour and skills shortages within the infrastructure industry to support our strategic thinking." - Corporate Services |
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Results
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From the research CBA Consulting identified:
- “Hard” and “soft” skill gaps
- The effects of skill levels on business
- Areas of current vacancies
- Where there are difficulties in hiring
- Level of applicant skill
- The strategies currently being used by industry organisations to address recruitment and retention
- Perceptions of the value and need for training
- Key drivers for training
- Barriers to training
- Changes in training spend
- Preferred methods of training delivery
Based on the research findings and identified opportunities, CBA Consulting developed a series of in-depth recommendations for our client and a plan for how to then implement these.
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Related reports, Whitepapers
& Links |
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